Warranty

Keeper Rods Warranty Policy

The Keeper Rods Promise: Performance You Can Trust

At Keeper Rods, we are committed to producing high-quality fishing rods that are built to last. Our rods are handcrafted and rigorously tested to ensure reliable performance. Your peace of mind is our priority. That’s why we stand behind our rods with a Limited Lifetime Warranty against defects in materials and workmanship.

Limited Lifetime Warranty Coverage:
Keeper Rods warrants to the original purchaser that your fishing rod is free from defects in materials and workmanship for the lifetime of the product, subject to the following conditions:

• Year One (1) Coverage: If you experience a manufacturing defect in materials or workmanship within the first year from the original date of purchase, Keeper Rods will, at its discretion, repair or replace your rod free of charge. Proof of purchase is required.

• Pro-Rated Program (Beyond Year One): After the first year, should your rod experience a defect covered by this limited warranty, Keeper Rods will offer repair or replacement options at a pro-rated cost. The cost will be determined based on the rod's original purchase date and the defect observed. We will provide a quote before proceeding with any repair or replacement.

Warranty Exclusions:
This Limited Lifetime Warranty does NOT cover damage resulting from:

• Accidents (including drops, impacts, or other physical damage).

• Misuse (failure to use the rod for its intended purpose or in a manner not recommended by Keeper Rods).

• Neglect (including lack of proper care and maintenance).

• Theft.

• Intentional abuse or modification of the rod.

• Acts of nature (including, but not limited to, floods, storms, or other natural disasters).

How to Make a Warranty Claim:

1. Contact Us: If you believe your Keeper Rod has a defect covered by this warranty, please contact us via email at john@keeper-rods.com. Please include the following information:

   • Your name, address, and contact phone number.

   • Proof of purchase (copy of receipt, order confirmation, etc.).

   • A clear description of the issue/defect.

   • Photos of the issue/defect, if possible.

   • Model of the Rod

2. Evaluation: Our team will evaluate your claim and determine if it is covered by the warranty.

3. Repair or Replacement: If your claim is approved, we will provide you with instructions for returning your rod (if necessary) for repair or replacement.

4. Warranty Approval: The warranty is only valid for the original purchaser of the rod. The warranty will be void if the original purchaser transfers the rod to another party.

5. Pro-Rated Cost (If Applicable): If your warranty claim is processed using the pro-rated program, we will send you an estimate for the cost of the repair or replacement.

Customer Satisfaction:
Your satisfaction is our priority. At Keeper Rods, we want you to enjoy a lifetime of reliable performance. If you have any questions about our products or policies, please contact us.

Contact Information:

Email: john@keeper-rods.com

Disclaimer:

• This warranty provides specific legal rights and you may have additional rights which vary from state to state.

• Keeper Rods reserves the right to change this warranty at any time. Any changes will be posted on our website.